POLICIES, TERMS & CONDITIONS

The Hanalei Gourmet
Effective Date: November 8, 2026

Welcome to The Hanalei Gourmet! These Terms & Conditions govern your use of our website, https://thehanaleigourmet.com/, and any products, services, or information offered through it.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website.

1. About Us

The Hanalei Gourmet is a restaurant located at the Old Hanalei Schoolhouse in Hanalei, Kauaʻi, Hawaiʻi.

Business Name: The Hanalei Gourmet
Address: 5-5161 Kūhiō Highway, Space 5, Hanalei, HI 96714
Phone: (808) 826-2222
Email: hello@thehanaleigourmet.com
Website: https://thehanaleigourmet.com/

2. Website Use

Our website is provided for informational, promotional, and commercial purposes, including viewing menus, learning about our restaurant, contacting us, and purchasing available products.

You agree to use our website only for lawful purposes and not to interfere with its security, operation, or functionality.

We reserve the right to modify, suspend, or discontinue any portion of our website without prior notice.

3. Online Store & Merchandise

Our website may offer branded merchandise, apparel, accessories, gift items, or other products for purchase.

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

All purchases are subject to product availability and order acceptance.

We reserve the right to cancel or refuse orders due to inventory shortages, pricing errors, suspected fraud, or other reasonable circumstances. If payment has already been collected for a canceled order, we will issue an appropriate refund.

Product colors, sizes, and appearances may vary slightly from website photographs.

4. Payments & Order Processing

Online purchases are processed through secure third-party payment providers.

We do not directly store complete payment card numbers on our website.

Applicable taxes and shipping charges will be displayed during checkout.

Order confirmation does not guarantee fulfillment if a product becomes unavailable or an order cannot be processed.

5. Shipping, Returns & Refunds

Shipping availability, estimated delivery times, and applicable shipping charges are provided during checkout or through our published store policies.

Delivery estimates are not guaranteed. Delays may occur due to carrier disruptions, weather conditions, or other circumstances outside our reasonable control.

Returns, exchanges, cancellations, and refunds are governed by the policies disclosed at checkout or otherwise communicated at the time of purchase, subject to applicable consumer protection laws.

For questions regarding an order, please contact hello@thehanaleigourmet.com.

6. Intellectual Property

All original website content, including our logos, branding, photographs, written materials, graphics, and designs, is owned by The Hanalei Gourmet or used with permission.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written authorization, except as permitted by law.

7. Third-Party Websites & Services

Our website may contain links to third-party websites or services, including social media platforms, payment processors, and other providers.

We are not responsible for the content, privacy practices, or policies of third-party websites.

Your use of third-party services is subject to their respective terms and policies.

8. Disclaimer of Warranties

We make reasonable efforts to maintain a secure, functional, and accurate website.

However, to the extent permitted by applicable law, our website is provided on an "as available" basis without warranties regarding uninterrupted access, error-free operation, or the accuracy of all content.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

9. Limitation of Liability

To the maximum extent permitted by applicable law, The Hanalei Gourmet will not be liable for indirect, incidental, special, or consequential damages arising from use of our website.

This provision does not exclude or limit liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights.

10. Privacy

Your use of our website is also subject to our Privacy & Cookie Policy, which explains how we collect, use, and protect personal information.

11. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business, website functionality, or applicable laws.

Updates will be posted on this page with a revised effective date. Continued use of our website after changes take effect constitutes acceptance of the updated terms to the extent permitted by law.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Hawaiʻi, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

13. Contact Information

For questions regarding these Terms & Conditions, please contact:

The Hanalei Gourmet
5-5161 Kuhio Highway, Space 5
Hanalei, HI 96714
hello@thehanaleigourmet.com
(808) 826-2222