Privacy & Cookie Policy
The Hanalei Gourmet
Effective Date: November 8, 2026
At The Hanalei Gourmet, we value your privacy and are committed to handling your personal information responsibly.
This Privacy & Cookie Policy explains how we collect, use, store, and share information when you visit https://thehanaleigourmet.com/, purchase products, subscribe to marketing communications, or interact with our online services.
1. Who We Are
The Hanalei Gourmet is a restaurant located in Hanalei, Kauaʻi, Hawaiʻi.
For questions regarding this policy or your personal information, please contact:
The Hanalei Gourmet
5-5161 Kuhio Highway, Space 5
Hanalei, HI 96714
Email: hello@thehanaleigourmet.com
Phone: (808) 826-2222
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
Information You Provide Voluntarily
Name
Email address
Telephone number
Billing and shipping addresses
Purchase and order information
Messages submitted through contact forms
Marketing subscription preferences
Information voluntarily provided through inquiries or communications
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and device information
Operating system
Pages viewed and links clicked
Referring websites
Approximate geographic location derived from technical information
Dates, times, and duration of visits
Shopping activity and interactions with products
Cookie identifiers and related analytics information
Payment Information
When you make an online purchase, payment information is processed through authorized third-party payment providers.
We may receive transaction details, payment status, and limited payment information necessary to administer your order. We do not directly store complete payment card numbers.
3. How We Use Your Information
We may use collected information to:
Operate, maintain, and improve our website
Process purchases and fulfill orders
Provide customer support
Respond to inquiries and requests
Send transactional emails, including order confirmations and shipping updates
Send promotional emails when permitted by law and your marketing preferences
Understand website traffic and visitor behavior
Measure the effectiveness of advertising campaigns
Personalize website content and marketing
Prevent fraud and protect website security
Comply with legal, tax, and regulatory obligations
We do not sell personal information for money.
Certain disclosures to advertising partners may nevertheless be classified as "sharing" or "selling" under applicable privacy laws. Where required, we provide the corresponding privacy choices.
4. Website Hosting & Squarespace
Our website is built and hosted using Squarespace.
Squarespace may process technical and personal information on our behalf to provide website hosting, online commerce, analytics, security, and other website functions.
Information processed may include browser details, device information, IP addresses, website interactions, and purchase information.
For more information, please review:
https://www.squarespace.com/privacy
5. Email Marketing & Communications
If you subscribe to our mailing list, we may use your email address to send information about:
Restaurant news and announcements
Special events and live entertainment
Menu updates and seasonal offerings
Merchandise and promotions
Other relevant business updates
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those messages or contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or customer service communications.
We do not intentionally add customers to promotional mailing lists solely because they make a purchase, unless otherwise permitted by applicable law.
6. Cookies & Similar Tracking Technologies
Our website uses cookies and similar technologies to support website functionality, improve visitor experience, understand traffic, and measure advertising performance.
Cookies are small data files stored on your browser or device when you visit a website.
We may use the following categories:
A. Strictly Necessary Cookies
These cookies are necessary for website security and core functionality, such as:
Maintaining secure website sessions
Supporting shopping cart and checkout functions
Preventing fraudulent requests
Remembering privacy preferences
These cookies may operate without optional marketing consent where permitted by law.
B. Functional Cookies
Functional cookies help remember certain settings and preferences to improve your website experience.
C. Analytics & Performance Cookies
These cookies help us understand how visitors use our website, including:
Number of visitors
Pages viewed
Website navigation
Traffic sources
Product interactions
Website performance
We may use Squarespace Analytics and, where enabled, Google Analytics or related measurement services.
D. Advertising & Marketing Cookies
We may use advertising technologies, including the Meta Pixel, to understand the effectiveness of our marketing campaigns.
These technologies may collect information about website visits, product views, and shopping activity.
This information may be used to measure advertising results and display relevant advertisements on platforms such as Facebook and Instagram.
Where legally required, these technologies will be used only after appropriate consent has been obtained.
7. Cookies Used by Our Website
Depending on enabled Squarespace features and third-party integrations, cookies may include:
CookiePurposeTypical Durationss_cidIdentifies visitors for website analytics2 yearsss_cpvisitTracks visitor sessions2 yearsss_cvisitTracks website visits30 minutesss_cvrIdentifies returning visitors2 yearsss_cvtTracks visitor sessions30 minutes_fbpMeta advertising measurement, when enabledTypically 3 months_fbcMeta advertising attribution, when applicableTypically 3 months
Additional required, functional, analytics, or advertising cookies may be used depending on website features and active integrations.
For Squarespace's current cookie reference, visit:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
Important: This table is a preliminary reference and must be verified against the cookies actually used by our website before publication.
8. Managing Your Cookie Preferences
You can manage or withdraw consent for optional cookies through the cookie preference controls provided on our website, where available.
You may also restrict, block, or delete cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality, including shopping cart features and saved preferences.
Where required by applicable law, non-essential analytics and advertising cookies will not be activated until appropriate consent has been obtained.
9. Third-Party Services & Data Sharing
We may share relevant personal information with trusted service providers when necessary to operate our business and website.
These may include:
Squarespace: Website hosting, ecommerce, analytics, and related services.
https://www.squarespace.com/privacy
Google: Website analytics, advertising measurement, and related services, where enabled.
https://policies.google.com/privacy
Meta Platforms: Facebook and Instagram advertising, campaign measurement, and Meta Pixel services, where enabled.
https://www.facebook.com/privacy/policy/
Payment Processing Providers: Secure payment processing and fraud prevention.
Shipping & Fulfillment Providers: Order delivery and fulfillment, when applicable.
Email Service Providers: Transactional and promotional communications.
We may also disclose information when required by law, to protect our rights, to prevent fraud, or in connection with a lawful business transfer.
We do not authorize our service providers to use personal information for unrelated purposes except as permitted by their applicable terms and privacy obligations.
10. International Data Transfers
Our business operates in the United States.
Information collected through our website may be processed or stored in the United States or other countries where our service providers operate.
For visitors located in the European Economic Area, United Kingdom, or other jurisdictions with international data transfer requirements, we seek to rely on appropriate transfer mechanisms and safeguards where required by applicable law.
11. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) or similar laws apply, we process personal information under applicable legal bases, which may include:
Contractual necessity: Processing orders, payments, and customer requests.
Legitimate interests: Operating and securing our website, providing customer service, and improving business operations where those interests are not overridden by individual rights.
Consent: Sending certain marketing communications and using optional analytics or advertising cookies where required.
Legal obligations: Maintaining required records and complying with applicable laws.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
12. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including:
Completing purchases and customer requests
Maintaining required business and tax records
Resolving disputes
Preventing fraud
Complying with legal obligations
Administering marketing subscriptions
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
Marketing information is retained until you unsubscribe or request deletion, unless continued retention is legally necessary.
13. Data Security
We use reasonable administrative, technical, and organizational measures, including security features provided by our website and payment service providers, to protect personal information.
However, no method of internet transmission or electronic storage is completely secure.
We cannot guarantee absolute security.
14. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your data is used or shared
Withdraw consent where processing relies on consent
Object to or restrict certain processing
Request a portable copy of certain personal information
Opt out of certain targeted advertising or data sharing
Appeal a privacy rights decision where required by law
Lodge a complaint with an applicable data protection authority
To exercise your rights, contact hello@thehanaleigourmet.com.
We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law.
We will not unlawfully discriminate against individuals for exercising their privacy rights.
15. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our website.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us so we can review and address the situation.
16. External Websites & Social Media
Our website may link to third-party websites, including Facebook, Instagram, and other online services.
We are not responsible for the privacy practices or content of external websites.
We encourage visitors to review the privacy policies of any third-party services they use.
17. Changes to This Privacy Policy
We may update this Privacy & Cookie Policy periodically to reflect changes in our services, technology, legal requirements, or business operations.
Any updates will be posted on this page with a revised effective date.
18. Contact Us
For questions about this policy, personal information, cookie preferences, or privacy requests, please contact:
The Hanalei Gourmet
5-5161 Kūhiō Highway, Space 5
Hanalei, HI 96714
Email: hello@thehanaleigourmet.com
Phone: (808) 826-2222
Website: https://thehanaleigourmet.com/